Shipping & Cancellations

All candles are made to order and will ship out within 2 business days. You will receive a confirmation email with the tracking information once your order has shipped. 

We are not responsible for packages that are not received once they arrive to the Post Office. 

Ship to addresses: If the address is not recognized by USPS as a valid mailing address, we will contact you immediately to verify the ship to address. 

CANCELLATIONS
If you need to cancel your order, please contact me ASAP at Hilary@RavenHils.com. Once your order has shipped from our studio, I cannot issue a refund. Our shop is set to ship in 1-2 days, however we will send out your order as soon as it is ready, which (may) be the same day!